In addition, iTunes was uninstalled, the laptop was rebooted, and iTunes was subsequently reinstalled as a precaution however, the issue remained. The laptop recently underwent a reformat, clean installation of Windows 10 and was up-to-date on all current software updates and patches. Recently, on a Windows 10 (version 1809) laptop running the latest version of iTunes (version 12.9.4.102), I experienced an issue where each time I tried to change the default iTunes Media folder location, iTunes would revert to the default location after quitting out of iTunes. Once you are in the Advanced Preferences window, you should see the current iTunes Media folder location and be able to change the location by clicking on “Change” and selecting the new location.
Normally, you should be able to change the default location of the iTunes Media folder by launching iTunes and then going to: Macintosh HD | Users | | Music | iTunes | iTunes Media Apple iTunes defaultly stores iTunes media on your Mac or Windows PC in the following storage locations:
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